❓ Frequently Asked Questions
Answers to all your questions about be88
Account, mobile, deposits, and identity verification — simple answers to the questions that come up when using be88, all in one place.
Whether you are new to be88 or a regular player, questions are bound to come up. On this page we have organised the most frequently asked questions into four sections: member accounts, playing on mobile, deposit methods, and KYC identity verification. Every answer is written in plain English so you can find a solution quickly. If your question is not here, contact our 24/7 live chat or email.
Member Account
First, make sure you are entering the correct phone number and password. If you have forgotten your password, use the "Forgot Password?" option on the login page to set a new one. If the problem persists, contact be88 live chat — our team is available 24 hours a day to help. Clearing your browser's cache and cookies often resolves the issue as well.
No, each person is allowed only one account on be88. Creating multiple accounts from the same phone number, the same device, or the same payment method may result in all accounts being suspended. This rule is strictly enforced to ensure fair play.
Yes, you can log in to be88 from any device. For your first login from a new device, a verification code may be sent for security purposes. Enter the code sent to your registered phone number to confirm your identity, then start playing as normal.
To register on be88, go to the be88 Login page and fill in your phone number, password, and the required details. Once registration is complete, you can log in straight away and start playing. Please note that this platform is for people aged 21 and above only.
After logging in, go to the Account Settings section to update your name, email, or other details. However, name changes are generally not permitted once KYC verification has been completed. If you need to change important information, contact the support team directly.
Mobile Usage
The result of any round or bet in progress at the time of disconnection is safely saved on the server. Once your internet returns, log back in — your account balance and betting history will be intact. Using a stable Wi-Fi or 4G connection reduces the chance of this happening.
Yes, be88 is fully optimised for mobile browsers. Open be88.mom in Chrome, Firefox, or Safari — you can access all games, betting markets, and payment features without downloading a separate app. The screen automatically adjusts to fit your mobile device's size.
Clearing your browser's cache and cookies makes the site load faster in most cases. In Chrome, go to Settings → Privacy and Security → Clear Browsing Data and delete cached images and files. Then restart your phone and open be88.mom again. If the problem continues, let support know.
Open be88.mom in Chrome, tap the three-dot menu in the top right corner, and select "Add to Home screen". An icon will be created that takes you directly to the site — just like an app. You can do the same in Safari using "Add to Home Screen".
be88 works on smartphones and tablets running both Android and iOS. It can also be used from Windows and Mac browsers on desktop. Keep your browser and operating system updated for the best experience. The site runs well on Android 8+ and iOS 13+.
Deposit Questions
After logging in, go to the "Deposit" section and choose Nagad as your payment method. Enter the amount (minimum ৳500) and send it from your Nagad app to the be88 Nagad number provided. Enter the transaction ID in the confirmation form — your balance is usually credited within a few minutes.
be88 currently supports deposits through four mobile financial services: bKash, Nagad, Rocket, and Upay. The minimum deposit amount is ৳500 for all methods. These familiar and reliable payment gateways can be used from almost anywhere in Bangladesh.
Most deposits are processed within a few minutes. If your balance has not been credited after 30 minutes, check whether the transaction was successful in your payment app. If it was, contact be88 live chat with the transaction ID, amount, and time — support will resolve it promptly.
The minimum deposit amount on be88 is ৳500. This applies to all methods — bKash, Nagad, Rocket, and Upay. Deposits below this amount will not be processed. First-time depositors have the opportunity to receive a 100% welcome bonus of up to ৳10,000.
The minimum withdrawal amount from be88 is also ৳500. Approved withdrawal requests typically reach your bKash, Nagad, Rocket, or Upay within 10 to 45 minutes. Having your security verification completed speeds up the process.
Identity Verification (KYC)
For KYC verification on be88, a National ID card (NID) is generally accepted as the primary document. A passport or birth registration certificate may also be used. Clear, legible photos of the document must be uploaded — blurry or damaged documents are not accepted.
Yes. be88 keeps all documents secure using SSL encryption technology and uses them solely for verification purposes. Your personal information is not shared with third parties. Visit our Privacy Policy page to learn more about our privacy practices.
If your verification is rejected, be88 will send a notification explaining the reason. Common reasons include: blurry image, expired document, or a name that does not match your payment account. Upload the correct document again. If the problem continues, get assistance from support via live chat or email.
Yes, this is very important. The name on your be88 account must exactly match the name on your bKash, Nagad, Rocket, or Upay account. If the names do not match, your withdrawal may be blocked. Make sure to enter the correct name at the time of registration.
KYC verification is primarily for the security of your account. It confirms that you are the one operating the account and prevents anyone else from making withdrawals in your name. Verification may be required for higher withdrawal amounts. It is part of running a fair and secure platform.
Still have questions? We're here
The be88 support team is available seven days a week, twenty-four hours a day in both Bengali and English. Contact us via live chat or email for a quick resolution to any issue.
Live Chat
24/7 instant support
in Bengali and English
[email protected]
Write to us any time